SymHarvest

“Our agency’s association with Symago began in 2004 (i.e., when they took over as the contractor/service provider for our IVR-based Game Harvest Reporting System). In the beginning, they had to manage the incoming call volume resulting from our white-tailed deer and eastern wild turkey hunting seasons; a pretty tall order in its own regard! However, over the intervening 10 years, we’ve asked them to incorporate the tracking of our annual elk, bobcat, river otter, black bear, and sandhill crane harvests as well as accommodate requests from us (often on very short notice) to amend their IVR system programming to include newly-acquired parcels of public hunting land, revise various voice prompts, etc. Over this same time period, our state’s average deer kill has increased by 24% and the highest recorded harvests have occurred in the last three Seasons. Through all of this, Symago staff have met every deadline, delivered affordable service, and always professionally and quickly resolved the few technical problems that have arisen. For all of these reasons, we look forward to a continuing and long partnership with Symago, LLC!”

David Yancy Wildlife Biologist, Kentucky Dept. of Fish & Wildlife Resources

The 21st Century IVR Solution
for Fish and Wildlife Agencies

Imagine how much time and manpower you'll save when SymHarvest completely automates the check-in process for hunters reporting their harvest. It's on the job 24/7, for both hunters and enforcement officers. It tracks quantities and locations of game killed, making compliance with federal mandates a breeze. And it shortens the post-season data collection process from months to a single day.

SymHarvest features include:

Benefits for Hunters

Conveniently report harvest by phone 24/7/365
Save time and effort of going to physical check-in stations
Receive immediate acknowledgement of report
Multiple languages
Automatic speech recognition and text-to-speech

Benefits for State Agencies

Reduce or eliminate staffing of check-in stations
Reduce errors by replacing manual with automated tasks
Officers in the field can call in to verify reported harvest
Biologists can obtain harvest information daily
Reportable species customized for each agency

Benefits for Administrators

Web-based administration with remote access
Integrates with most major telephone systems
Intelligent call routing
Proactively increased capacity based on projected call volume
Professionally scripted and recorded messages
No additional IT staff, expertise or maintenance needed
24/7 server monitoring

Pharmacy & Healthcare Services

Geospatial Services

Hosted Services

Payment Services