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hunting
symharvest

The Advanced IVR Solution
for Fish & Wildlife Agencies

Imagine how much time and manpower you’ll save when SymHarvest completely automates the check-in process for hunters reporting their harvest. It’s on the job 24/7 for both hunters and enforcement officers. It tracks quantities and locations of game killed, making compliance with federal mandates a breeze. Plus, it shortens the post-season data collection process from months to a single day.

Unlimited Reporting
Unlimited Reporting

Our systems have no limitations to which animals can be reported, including deer, elk, bobcat, river otter, turkey, geese, and more. Symago can tailor your application to meet your needs.

Reliability During Peak Times
Reliability During Peak Times

There is no limitation to the amount of calls that can be handled at any one time. The SymHarvest solution can handle heavy call volumes without any prior notification by ensuring that ample ports are available.

Efficient Data Collection
Efficient Data Collection

Automated check-in processes make it easy for hunters to report their harvest and for agencies to collect the data frequently and efficiently.

Robust. Scalable. Customizable.

SymHarvest Solution

SymHarvest is a telephone based application which allows hunters to call in the required information about their harvested animal. It automates the check-in process for hunters reporting their harvest, saving time and manpower for both hunters and enforcement.

There are no limitations to which animals can be reported.  Symago will work with each agency to tailor the application to meet their needs.

Our IVR solutions seamlessly integrate with most major telephone systems and can handle high call volumes. Results and information can be accessed or received without additional IT staff or expertise required.

convenience. ease. customization

SymHarvest Features

BENEFITS FOR HUNTERS
BENEFITS FOR HUNTERS
  Save time and effort of going to physical check-in stations
  Receive immediate acknowledgement of report
  Multiple languages
  Automatic speech recognition and text-to-speech
BENEFITS FOR STATE AGENCIES
BENEFITS FOR STATE AGENCIES
  Reduce or eliminate staffing of check-in stations
  Reduce errors by replacing manual with automated tasks
  Officers in the field can call in to verify reported harvest
  Biologists can obtain harvest information daily
  Reportable species customized for each agency
BENEFITS FOR ADMINISTRATORS
BENEFITS FOR ADMINISTRATORS
  Web-based administration with remote access
  Integrates with most major telephone systems
  Intelligent call routing
  Proactively increased capacity based on projected call volume
  Professionally scripted and recorded messages
  No additional IT staff, expertise, or maintenance needed
  24/7 server monitoring

Contact us to request our SymHarvest Spec Sheet

Our agency’s association with Symago began in 2004 (i.e., when they took over as the contractor/service provider for our IVR-based Game Harvest Reporting System). In the beginning, they had to manage the incoming call volume resulting from our white-tailed deer and eastern wild turkey hunting seasons; a pretty tall order in its own regard! However, over the intervening 10 years, we’ve asked them to incorporate the tracking of our annual elk, bobcat, river otter, black bear, and sandhill crane harvests as well as accommodate requests from us (often on very short notice) to amend their IVR system programming to include newly-acquired parcels of public hunting land, revise various voice prompts, etc. Over this same time period, our state’s average deer kill has increased by 24% and the highest recorded harvests have occurred in the last three Seasons. Through all of this, Symago staff have met every deadline, delivered affordable service, and always professionally and quickly resolved the few technical problems that have arisen. For all of these reasons, we look forward to a continuing and long partnership with Symago, LLC!

David Yancy – Wildlife Biologist, Kentucky Dept. of Fish & Wildlife Resources

Find out more information and how we can help.

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